We wouldn’t recommend putting a stool inside the Cold Pod as any sharp edges could cause damage to the lining of the pod.

We found customers were experiencing water pooling on top of their lid for the Cold Pod so we have now added a mesh filter within this. This allows for rainwater to pass through preventing sagging, but keeps debris out.

Many of our customers find that placing an inflatable beach ball in the water helps to raise the cover to prevent the water pooling on the lid too.

If you have an older style cover, you can purchase our new one here.

If ever you have a problem with a product of ours, we would recommend getting in touch with us directly straight away so we can investigate this for you. Please contact our friendly customer service team onhello@thecoldpod.com.

Yes, you can fully immerse your body (and head if you choose) in our Cold Pod. Those who are taller or of larger build may prefer our Cold Pod XL to provide them with additional room to submerge and be comfortable too.

The Cold Pod is not suitable for anyone that is pregnant.

You should ALWAYS consult your doctor before using the ice bath if you have ANY health issues.

The Cold Pod should not be used if you are under 18 years old, pregnant or epileptic or if you have any of the following:

• Coronary Heart Disease
• Cold Urticaria
• Epilepsy
• Kidney failure
• Raynaud’s Syndrome (Type II)
• High blood pressure (in case of prescription medication)
• A history of serious health issues like heart failure or stroke
• Had recent surgery
• Any other health concerns or risks

If you suffer with migraines, we urge you to be cautious about take ice baths.

Please note, we are not medically qualified nor is any information professional medical advice. So far as we are legally able to so, we exclude liability from any harm that arises from the use of the Cold Pod.

A study published in 2016 found that water temperature between 11 and 15°C and an immersion time of between 11 and 15 minutes was optimal (Machado et al. 2016).

We would recommend starting the temperature slightly warmer and then gradually decreasing the temperature and extending the duration as your body becomes accustomed to the colder climate.

Many of our customers use Epsom Salts within their Cold Pod for many reasons. For some, this provides an additional element of relaxation as well as providing some potential health benefits.

It is believed these can also help to prevent water from freezing if the external temperature is too cold which is useful for our customers in colder parts of the world.

WARNING: Do not add Epsom Salts to your water if you are using other treatments in there such as Bromine or Chlorine as this can cause flash burns.

Yes, you can return products to us within 30 calendar days of receipt of your order so long as your product is unused and in the full original packaging. If your product has been opened or used, you can also return this however there will be a deduction from the refund due to the diminished value of the product.

To initiate a return, please email our team on hello@thecoldpod.com.

If you have changed your mind and wish to return your order to the Cold Pod, you as the customer would be responsible for the return postage charge. We would recommend keeping your proof of postage until your order has been received and your refund issued.

Unfortunately, we are unable to offer exchanges. If you are wanting to swap products, you will need to return the original to us for a refund and then repurchase the new item. Please see our returns policy for more details.

Yes – we ship all over the world. You will be able to check the accurate costing as well as the ETA at the checkout.

Shipping prices vary depending on where this is being sent to. For an accurate rate and time, please proceed to the checkout page where this will be calculated for you.

All international orders are sent DDP so we take care of the duty fees on your behalf.

Yes, our UK parcels are sent on a next working day service. If the order is placed by 12pm, this will be sent out the same day to be delivered the following working day. Please be aware that this is not a guaranteed service and, once the parcel has left us, we are not liable for any delays that may arise. Unfortunately, we are unable to offer Next Day shipping for international orders.

It is recommended that guidance for water management be followed where appropriate.

The volume of water, operating temperature, location of the pool (e.g. outside) and bather loads all contribute significantly to water quality, which means that disinfection is essential for maintaining standards in ice baths.

Water in spa pools should be free from irritant substances, chemicals and infectious agents at levels which may be harmful to health. For information and advice relating to the clean water management of your ice bath, advice can be found in document HSG282 – The control of legionella and other infectious agents in spa-pool systems, produced by the Health & Safety Executive. This document details the management of water, chemical treatments and cleaning.

It is recommended that water, if kept in the ice bath, be regularly tested for quality, or seek advice from a water-treatment professional, who may recommend a Chlorine treatment, which takes longer to react in cold water and ensure the correct does is used.

Further information can also be found in “HSG274pt2” and “Guidance on the operation and use of small swimming pools“.

We recommend cleaning every 2 weeks. Simply empty the water and rinse/wash the Cold Pod with warm soapy water and wipe dry with a soft, clean cloth.

It is not essential to purchase a filter for the Cold Pod however, you may wish to invest in one to keep your water fresher for longer.

The Cold Pod has a dual drain system. You can either drain the water by undoing the plug in the base of the Cold Pod. Alternatively, you can turn the valve to “open” and allow the water to empty through the drain tap.

Whilst the Cold Pod does not have designated outlets for a chiller, we have had many customers set up a chiller with theirs. We are currently in the process of developing our own chiller which we hope to have available in the next few months.

We recommend cleaning every 2 weeks. Simply empty the water and rinse/wash the Cold Pod with warm soapy water and wipe dry with a soft, clean cloth.

Unfortunately, the lid does not lock. It has a drawstring so you can pull this tight. However this will not be “childproof”, so we recommend keeping young children away or supervising them when they are in the vicinity.

The only running cost for the Cold Pod is the cost of the water to fill this and if you need to buy bags of ice. This cost will vary depending on how much ice you need to get to your desired temperature and how often you refresh the water in the pod.

Of course! We do not sell one specifically, but a separate ice making machine would help reduce the time/cost of buying or making ice.

We also have customers that use ice blocks or large frozen bottles of water as opposed to ice cubes. These are a great reusable option.

The Cold Pod can withstand temperatures up 60°c. Please ensure water has cooled fully to a safe temperature before entering the Cold Pod.

If you would like to attach an alternative hosepipe to the drain tap, you will need a ½” male thread adaptor. We usethis one.